Terms of service

Effective date: [EFFECTIVE DATE]

These Terms of Service govern your access to and use of korayou.com and any purchase made from Kora & You.

By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms of Service.

1. ONLINE STORE TERMS

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.

You may not use our products or website for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, measurements, colors, materials, and images accurately.

Colors and appearance may vary slightly because of lighting, screens, manufacturing batches, and product updates.

Measurements may have minor variations. Customers are responsible for reviewing product dimensions and size information before purchasing.

3. PET PRODUCT SAFETY

Our products are intended for normal pet use under responsible adult supervision.

Customers are responsible for selecting products appropriate for their pet’s size, weight, age, behavior, and health.

Inspect products regularly and discontinue use if they become damaged, loose, torn, or unsafe.

Pet accessories, beds, feeding mats, harnesses, leashes, cooling products, and toys do not replace veterinary care, proper supervision, fresh water, shade, exercise, or safe environmental conditions.

4. PRICES AND PAYMENTS

Prices may be displayed in different currencies depending on the customer’s market.

We reserve the right to modify prices, promotions, product availability, and shipping rates at any time before an order is placed.

Customers are responsible for all charges shown at checkout, including product price, shipping, taxes, and other applicable fees.

5. ORDERS

We reserve the right to accept, reject, limit, or cancel an order when:

• A product is unavailable
• Pricing or product information contains an error
• Fraud or unauthorized activity is suspected
• The shipping address is incomplete or unsupported
• The order violates these Terms

If we cancel a paid order, we will issue an appropriate refund.

6. SHIPPING AND DELIVERY

Delivery dates are estimates and are not guaranteed.

Shipping delays may occur because of customs, weather, carrier disruptions, holidays, address problems, inventory changes, or other events outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

7. RETURNS AND REFUNDS

Returns, cancellations, exchanges, and refunds are governed by our Return & Refund Policy.

8. INTELLECTUAL PROPERTY

All website content, including the Kora & You name, logo, graphics, text, photography, design, and original material, is owned by or licensed to Kora & You and may not be copied, reproduced, distributed, or commercially used without written permission.

9. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including Shopify, payment processors, shipping companies, fulfillment providers, analytics services, and social media platforms.

We are not responsible for third-party websites or services outside our control.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kora & You will not be liable for indirect, incidental, special, or consequential losses resulting from the use or misuse of a product or website.

Nothing in these Terms excludes consumer rights or liabilities that cannot legally be excluded.

11. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version published on this page will apply from its effective date.

12. CONTACT

Questions about these Terms should be sent to:

Kora & You
Email: hello.korayou@gmail.com
Website: https://korayou.com
Business address: [BUSINESS ADDRESS]