Contact information
CONTACT INFORMATION
Kora & You is an online pet-accessories store committed to providing practical, comfortable, and thoughtfully selected products for pets and their families.
Customer Support
Email: hello.korayou@gmail.com
Website: https://korayou.com
Business Hours
Monday to Friday
9:00 a.m. to 5:00 p.m.
Pacific Time
We aim to respond to customer messages within 1–2 business days.
When contacting us about an order, please include:
• Your full name
• Order number
• Email address used at checkout
• A clear description of your question or concern
• Photos or videos when reporting a damaged, incorrect, or defective product
Business Mailing Address
[BUSINESS ADDRESS]
Please do not send returns to this address without prior authorization. Contact customer support before returning any product.